Privacy Policy
Who we are
Prime Piece Ltd operates the website primepiece.co.nz. We handcraft one-of-one stone furniture in Auckland, New Zealand. For privacy enquiries, contact James at james@primepiece.co.nz or 021 146 6990.
Information we collect
We collect information you provide directly when you submit an enquiry form, including your name, email address, and any notes or images you choose to share. We do not store payment information — all purchases are handled through third-party payment processors.
We also automatically collect certain data through cookies and analytics tools when you visit our site:
- Pages visited and time spent on site (Google Analytics)
- Browser type, device type, and general location (country/city level)
- How you arrived at our site (search, social, direct)
- Interactions with our pages (Meta Pixel / Facebook Pixel)
How we use your information
- To respond to your enquiry and communicate about your order
- To send you a confirmation email when you make an enquiry
- To understand how visitors use our website and improve it
- To show relevant advertising on Meta platforms (Facebook, Instagram) to people likely to be interested in our products
Third-party services
We use the following third-party services that may collect data about your visit:
- Google Analytics (GA4) — website traffic and behaviour analysis. Google Privacy Policy
- Meta Pixel (Facebook) — advertising measurement and optimisation. Meta Privacy Policy
- Resend — transactional email delivery for enquiry confirmations.
- Vercel — website hosting and infrastructure.
Cookies
Our website uses cookies to enable analytics and advertising functionality. By continuing to use our site, you consent to the use of cookies as described in this policy. You can disable cookies in your browser settings, though this may affect how the site functions.
Your rights (NZ Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact James at james@primepiece.co.nz.
Data retention
Enquiry emails are retained in our email inbox for as long as necessary to fulfil your order or answer your questions. Analytics data is retained according to the default retention policies of Google Analytics (14 months) and Meta.
Security
We take reasonable steps to protect your personal information from unauthorised access. Our website is served over HTTPS and hosted on Vercel's secure infrastructure.
Changes to this policy
We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions, please contact:
James Hopwood — Prime Piece Ltd
209B Archers Road, Wairau Valley, Auckland 0627
james@primepiece.co.nz · 021 146 6990